This Privacy Policy explains how Tchippa Inc. collects, uses, and protects your personal information on the Tchippa Marketplace. By using our marketplace, you agree to this Privacy Policy and our Terms of Service, collectively known as the "Agreement." For users in California, Europe, Switzerland, and the UK, please refer to specific sections for additional information. If you have questions or want to know your rights, see the "Contact Us" section.
Who We Are:
Tchippa Inc. is referred to as "Tchippa," "we," "us," or "our."
Users:
Anyone using the Tchippa app is called a "User," "you," or specifically a "Seeker" (someone looking for services) or a "Doer" (someone providing services).
Platform:
Our online platform includes our website ("Site") and mobile applications ("Apps"), collectively known as the "Tchippa Marketplace."
Important Documents:
Our Terms of Service, which include this Privacy Policy, outline the rules for using the Tchippa Marketplace.
The following is the information We collect from you:
Basics:
Contact Details: Your name, address, phone number, and email.
Billing Data: Details like your card number and security code for payments are passed to the payment collection platform and not stored directly within Tchippa’s servers.
Identity Info for Doers: Includes your date of birth and, if needed, background checks.
Financial Info: Used to manage payments between Seekers, Doers, and Tchippa is stored within the payment collection platform.
Promotional Info: If you opt in, we use this for newsletters and contests. You can opt out in Section 7.
Employment Info: For those applying for jobs with us.
Content Info: The content of messages and inquiries you send through our platform.
Registration Needs:
Seekers: We need your name, email, and location to set up your account and manage tasks.
Doers: We collect your name, email, phone number, and location for account creation and task listings.
What We Automatically Collect:
Service Use Data:
Information on how you use our marketplace, like the pages and ads you see, the features you use, and your browsing times.
Device Data:
Details about your device and browser, including type, operating system, language settings, IP address, and a unique device identifier. We use this for security, to understand where our users are coming from, and to prevent fraud. Using IP-masking technologies is not allowed.
Location Data:
General location (like city or postal code) and, with your permission, exact location to show you a local map. We don’t share your exact location with other users.
Cookies and Technologies:
We use cookies and similar tech to enhance your experience, as detailed in our Cookie Policy.
How We Use Your Information:
To Run the Marketplace: We use your data to help you post, find, complete, and pay for tasks.
Security and Billing: To keep transactions secure and prevent fraud.
Background Checks: For safety, we might check backgrounds of users where the law allows.
Improving Our Service: To make the Tchippa Marketplace better for everyone.
Communication: To send you important messages and marketing you might like, with your okay where needed.
Customer Support: To help you with any issues or questions.
Research: To understand how our service can be improved.
Troubleshooting: To fix problems and keep the marketplace safe.
Resolving Disputes: To help users sort out disagreements.
Enforcing Terms: To make sure everyone is following our rules.
Interest-Based Advertising: We show ads we think you'll be interested in, based on your activity.
Market Analysis: To tailor our service and ads to what users like and need.
Using Your Phone Number: We might call or text you about tasks or offers, with the option to opt-out.
How We Share Your Information:
With Service Providers: We share information with companies that help us run our service, like email sending, identity verification, and fraud prevention. They're not allowed to use your information for anything other than helping us.
For Marketplace Operations: Your personal information is shared to make transactions and interactions on Tchippa possible.
Partnerships: Sometimes, we team up with other companies to offer you integrated services. We may share your use details with partners for these purposes but check their privacy policies first.
Promotions: If you join contests or promotions, we share details needed for these events and as required by law.
User Connections: To help users interact for tasks, we may share contact information between Seekers and Doers as needed.
Legal Reasons: We might share information with authorities if required by law, for safety reasons, or to protect our rights.
Business Transfers: If Tchippa is involved in a merger or sale, your information may be shared or transferred as part of the deal.
Public Profile: Information you put in your public profile is visible to other users and the public.
To manage your Tchippa preferences:
Opt-out of Promos: Change this in your account settings or by clicking "unsubscribe" in emails. For texts, reply "STOP".
Update Info: Edit your profile anytime through the "Account" tab.
Push Notifications: Adjust these in your device's settings.
Corrections: Contact Tchippa for changes you can't make, like age.
Opting out of marketing doesn't stop all messages from Tchippa; you'll still receive important account and task updates.
We keep your data as long as you're a Tchippa user to fulfill our agreement with you. After that, we may keep it longer if needed for legal reasons or to improve our services. We also keep anonymous data, without identifying you, for research to make Tchippa better. We make sure this data can't be traced back to you.
Your Tchippa account is protected by a password, ensuring only you and authorized staff can access your information. Always keep your password private and log out on shared computers to prevent others from accessing your data. Tchippa uses strong security measures to protect your data from risks like loss or unauthorized access, but remember, no internet transmission is 100% secure.
Tchippa regularly reviews and updates our Privacy Policy to ensure it reflects how we handle your data as our services evolve. Changes to the policy will be communicated through email, and we encourage you to check the Privacy Policy periodically for updates.chippa's Privacy Policy is periodically reviewed and enhanced as necessary. This Privacy Policy might change as Tchippa updates and expands the Tchippa Marketplace. Tchippa will endeavor to notify you of any material changes by email. Tchippa also encourages you to review this Privacy Policy periodically.
This platform is expressly designed for general use and explicitly excludes children under 13 years of age, acknowledging that certain jurisdictions mandate a higher minimum age. We rigorously adhere to legal standards, refraining from the unauthorized collection of personal data from minors as delineated by law. Should any infringement occur through inadvertent data collection from minors, guardians are urged to contact us for rectification, including the expeditious deletion of such data. Additionally, we strictly prohibit the collection or sale of personal information from individuals under 18, in compliance with privacy regulations.
If you have questions about our Privacy Policy, how we handle your information, or any issues with the Tchippa Marketplace, please email us at [email protected]. Our team is ready to address any inquiries about privacy, including what personal information we have about you and requests to update or delete it.
For Canadian residents, your personal information might be stored or processed in the U.S. by accepting our Privacy Policy. You can opt out of targeted ads by third-party platforms using your hashed email through https://youradchoices.ca/choices. For opting out of interest-based ads on the web or mobile apps, visit the same website or use the AppChoices tool available for download at their site.